Return & Exchange Policy

We offer a money back guarantee for product returns that will be made within 10 working days of receipt and in excellent condition, with their packaging.
(If not used).

Returns must be accompanied by email to with the exact details of the order.

If the product is defective or an error has been made by our company in the order (eg another product was delivered from the one ordered), the cost of returning the products is borne by Magnolia Beauty Matters. In any other case (eg, the wrong product was ordered), the return cost is borne by the customer.

Contact hours regarding returns:

Monday-Friday 09:00 a.m. - 6:30 p.m. - Except holidays.